[Resolved]  Moglix — return of sub-standard delivery item

On 15th aug '19 i received wrong product what i placed order on 2nd aug '19 is totally different. I placed four star brand l6 no.7 leather safety shoes (Ref. Order no. 2638041) but i received unnamed, non-branded, sub-standard non-leather safety shoes. So need to return this product so please tell me how can i return this one. I hope you will contact soon to this problem.
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Sep 19, 2019
Complaint marked as Resolved 
Moglix customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2019
Moglix Customer Care's response
Hi Sir. We regret the inconvenience caused to you. We request you to please login into your Moglix Account and raise the Return Request so that we can arrange the Reverse Pickup of the product.
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I have to inform you that i have cancelled my order no 2669117 for which i have sent you an email but you have despatched the consignment.i have to inform you that i will not receive it
My order no is 2710078 I have ordered 25 nos underpad for medical purposes but I received only 15 nos .. so please sent remaining items or else I need to return this product
Waiting for your reply

naveen radhakrishnan's reply, Nov 12, 2019
Not satisfied with your service

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