[Resolved]  Moglix — sameer water pump 1hp I-flow

Address:East Kanishail, near Rmtakur Mondir, Mosjid goly, Helal Sir Home, Karimganj, Assam, 788710

I had purchased a i-flow 1hp water pump of sameer company on 4th may 2019 from moglix.com. I found the product is defective and no name of the company is printed on the warranty card. One screw is not fitted and the product value sticker is not heights on the product
Now i want to replace the product.
My mobile no. [protected] and whatsapp no. [protected]
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Jun 10, 2019
Complaint marked as Resolved 
Moglix customer support has been notified about the posted complaint.
Verified Support
May 04, 2019
Moglix Customer Care's response
Dear Sir/Ma'am. We regret the inconvenience caused to you. We request you to please share 2-3 images of the complete product and product packaging on [protected]@moglix.com. We will recall the product and issue with the refund/replacement.
Complaint comments 

Comments

Hellow moglix team,
my name is Bipul kumar
user id - [protected]

your team is saing your product is dispatch within 24 to 48 hours at last 6 days, but not dispatch and delivered now.
please check, im lost time and money both.
i am very sad from your services.

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