Moglix — Significant difference found in Moglix website as comparison to product.

I received my order with order id 3421072 yesterday. I found there is big difference on your delivered product as compared to Original Kalinga Gold 4 sq mm wire which i bought from local market.Your product is like 2 sq mm wire of original kalinga gold. The thickness of your product is not as same as original 4 sq mm wire and the amount of copper inside the cover is also too much less than original one. I have attached both wires photo. Kindly find attached photo for your reference and approved my return request as soon as possible. I have already read the return policy and my ordered product fulfill your return policy. Kindly refund my amount as soon as possible otherwise i will filled a case against moglix in consumer forum.

Thanks and regards
Avinash Sinha.
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Moglix customer support has been notified about the posted complaint.
Aug 25, 2021
Updated by Speedking
Here is the photo of both wires. Red is original kalinga gold and black is that i ordered from moglix.

Verified Support
Aug 30, 2021
Moglix Customer Care's response
Hi Sir, As per our records, we have already approved the Return Request. In case of any further concern, please contact us at[protected].
Sep 03, 2021
Updated by Speedking
As per mail from moglix, i had shipped the product on there's warehouse address and the package was delivered successfully as i confirmed from warehouse. But they didn't refund my amount yet. Kindly refund it as soon as possible.
Sep 05, 2021
Updated by Speedking
When will i get my refund?
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