Moglix — the industrial weight scale damage

Website:Www.moglix.com

Dear sir/madam,

I purchased a weight scale below are the details. The product is damaged and i want to return and refund the same.

This is the most disappointing service which was offered had to gift the same to one of my client and he sent this picture when opened.

Its highly embarrassing and your site does not have return policy also they send damaged goods and duplicate stuffs

Kindly assist me on this matter at the earliest.

My orders

Order id : 2263902 | 1 item | placed on :[protected]

https://cdnx1.moglix.com/web/dist1/assets/img/placeholder.svg

Metis stainless steel counter weighing scale, weighing capacity: 30 kg

Status : delivered on 04/03/2018

Thanks & regards

Philetta serrao
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mar 08, 2018
Updated by Philetta Serrao
The call center is not answering the line and I feel their site is a scam as they send damaged as well as inferior product
Complaint comments 

Comments

Order a Dr. Morepen Gluco One 50 Strips, BG 03 on 2nd july 2018, Moglix show that it will delivered on 10th july. But till now not delivered. Contact with Moglix customer care always said delivered within 24 hours.
Product is used in medical purpose and its urgent but they are not delivered it in time.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Moglix
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    208
    Pending
    41
    Resolved
    91
    Moglix Phone
    +91 81 3029 8423 [Whatsapp]
    +91 95 5598 8544
    Moglix Address
    D-188, Sector-10, Noida, Uttar Pradesh, India - 201301
    View all Moglix contact information