Moglix — Wrong product is delivered

Moglix — Wrong product is delivered

B bha bhu Jun 11, 2022 Jun 14, 2022 This thread was updated on Jun 14, 2022

I ordered consistent computer monitor but they delivered zebian monitor. Immediately I rised the return request using moglix website. Even after 5 days no reply from the company. I tried to contact but no body is picking call even after 10 minutes of waiting. The invoice is different from Delivered product. What to do now? Feeling helpless. Thinking of taking the matter to consumer court. I think it's a bogus company, Was this information helpful? No (0) Yes (1)
Moglix customer support has been notified about the posted complaint. Jun 11, 2022 Updated by bha bhu My order number is 3845536
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Moglix Customer Care

from Delhi, Delhi

Jun 14, 2022

Verified Support

Dear Sir,

Thank you so much for bringing the issue to our attention and please accept our apology for the unfortunate situation. We have already escalated your case with the concerned team for resolution.