Mondelez India Foods / Cadbury India — bad product quality | |||
I purchased a dairy milk family pack chocolate in june 2019 which was packed in april 2019. When i opened the chocolate for consumption it smelled bad and i tried a small piece which tasted sour and rotten. Who will be responsible for the piece of # i received for rs.100. We buy cadbury products because we trust the brand but it is no more trustworthy. The amount of complaints we see on different platforms can tell where the company stands now... It is not just about money but who will be responsible if our health will suffer. Was this information helpful? | |||
|
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
I bought cadbury dairy milk on 4/04/2019 and after i unwrapped it found too many worm eggs and worms in the chocolate. Do take required actions asap
I have purchased a box of dairy milk of ₹20 each @₹750, then after opening the wrap of each chocolate i realised that there was fungus on each chocolate which was increasing day by day
![]()
![]()
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
1679
Pending
186
Resolved
848
Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details.
Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)