[Resolved]  Mondelez India Foods / Cadbury India — bad smell and bad taste of cadbury silk oreo

Address:Mumbai City, Maharashtra

I have bought a cadbury silk oreo on 11th of august 2017 from a nearby store for my wife but after having the first bite it smell like some kinda oil something very bad in taste rotten like it was the first time we had such a bad experience with this cadbury i still have the remaining cadbury as a proof and i cant go to the shopkeeper for this thing so want u to take some strict action against it and find out the reason of this smelly bad taste of oreo cadbury silk oreo as have read and heard of this same problem with many before complaining it to u and m sure u would have had such kinda complaint before also the batch no of it is i70316 b1 plz look after the matter.
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Sep 15, 2017
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2017
Mondelez India Foods / Cadbury India Customer Care's response
Dear Aashiesh,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has always endeavored to maintain the highest quality standards, and we apologize for any inconvenience this may have caused you. Please enable us to address your concern by writing to [protected]@mdlzindia.com, with your purchase and contact details.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
Complaint comments 

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