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[Resolved]  Mondelez India Foods / Cadbury India — bournvita - lots of worms inside bournvita

Respected Sir,
i am very much disappointed this time with bournvita...
i have found lots of worms inside the packet of bournvita...
batch no. R80916A
bought from D Mart Surat
i have drunk many a times...today i noticed unusual and found lots of insects...
this kind of antigens could harm and cause food poisoning and who will be the responsible for all...i want to file a claim against mfg. and raise complaints againts their QA QC and Storage department
Photo and Video attached

bournvita - lots of worms inside bournvita
bournvita - lots of worms inside bournvita
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Complaint marked as Resolved Feb 17, 2019

Complaint Status


[Jan 16, 2019] Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Updated by shaikh sirajuddin s Jan 15, 2019
my number [protected]
Verified Support
Mondelez India Foods / Cadbury India Customer Care's response Jan 17, 2019
Dear Sirajuddin,

We apologize for the inconvenience this may have caused you. Please write to us at [protected]@mdlzindia.com with your contact and purchase details and retain the product in a sealed bag.
Once we receive your details, our representative will visit to collect the product and investigate the same.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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    Mondelez India Foods / Cadbury India Address
    Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
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