[Resolved] Mondelez India Foods / Cadbury India — Cadbury celebration Rich dry fruits | |||||
Hi Cadbury team, I am a regular consumer of Cadbury Celebration products and often celebrate various occasions withy your products. Last week, I received a gift from my cousin of Rich Dry fruit box for my daughter, when I opened it I found product completely dried up and in powder form. It looks it is an expired product. It is having manufacturing details as 07/16 and best before 10 months tag on the box. I tried to call customer care no, but could not reach. I am sure you will revert back with appropriate actions. Regards, Vishal Gandhi [protected] Was this information helpful? | |||||
May 10, 2017 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Mar 06, 2017 Mondelez India Foods / Cadbury India Customer Care's response Dear Vishal, We thank you for writing to us. If the manufacturing date is 07/16 and Best before is 10 months then the product has expired. To enable us to take necessary corrective action please write to us at consumer.service.[protected]@mdlz.com providing us with the name and address of the retail outlet from where this was purchased. On our part we continually educate retailers on the need to follow the “First in first out” stock rotation. Awaiting to hear from you and assuring you of our best services. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |||||
 4 Comments | |||||
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Attaching photo of product -Cadbury celebration rich dry fruits
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Dear Sir,
I have got choclate which is half as per photo attached. We are not expecting this type of mistake from your brand name. Even code and packing date is not mentioned on wrapper. Please look into matter.
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I have got choclate which is half as per photo attached. We are not expecting this type of mistake from your brand name. Even code and packing date is not mentioned on wrapper. Please look into matter.
Why does Bournvita leave a powdery residue in the milk despite repeated stirring? We grew up on this drink and now it's getting difficult to finish the drink as the powdery residue irritates the throat n results in a feeling of nausea.
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