[Resolved]  Mondelez India Foods / Cadbury India — cadbury chocolates are all white even still many days to expire

Address:Indore, Madhya Pradesh, 452016

We purchased cadbury celebrations (Premium selection) of rupee 275 at indore and all chocolates inside box are white and test less. Attached are the photos.
Box has packing date of 9/2019 and chocolates have packing date of 07/2018. Package shows best use before 07/19. See attached photos.

Please investigate the issue. Contact details -
Mahesh pogra, #[protected].
+6 photos
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Mar 19, 2019
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Feb 12, 2019
Updated by mpogra
Sorry box has packing date of 09/2018 (instead I wrote earlier as as 09/2019).
Verified Support
Feb 13, 2019
Mondelez India Foods / Cadbury India Customer Care's response
Dear Mahesh,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd
Feb 13, 2019
Updated by mpogra
Why not discuss over this portal and take it offline? Though I am still going to send email to your email address but I would like to get it resolve here too. All of our money and time got wasted and my kids even started eating. Let me know how you are going to compensate that.
Complaint comments 

Comments

I purchased a cadbury dairy milk fruit and nut from a shop near o my house in pune.
it is totally spoiled. some white dots are there.
I want return / refund for the same.

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