[Resolved] Mondelez India Foods / Cadbury India — Cadbury dairy milk crackle damaged chocolate with fungus and insects | |||||
Some days before my father had bought a dairy milk crakle from the shop and when i went to have a bite of it it was completely full of insects n fungus. The retail counter also does not accept the complaint or chocolate. I just wanr to inform that how a renowned company can do this type of activity which is very dangerous... If a child would have eaten that chocolare then he or she wouuld be ill So i want a positive response from ur company as soon as possible. Was this information helpful? | |||||
Dec 22, 2016 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Nov 21, 2016 Mondelez India Foods / Cadbury India Customer Care's response Dear Amishadey, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at consumer.service.[protected]@mdlz.com with your contact and purchase details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |||||
 2 Comments | |||||
Comments
Bought a pack of celebrations and the dairy milk packets inside were both spoilt. The piece of chocolate seems to be rotten and not healthy it luks as if there is some kind of germs in it. It needs to be checked as i had bought it for my son who would have fell ill after eating this.
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Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
Customer Care Rating is 19%. Even if they respond, the manufacturer / distributor will ask you to hand over the defective chocolate in the garb of testing. I suggest to file complaint with Food Safety Dept. Designated Officer of the area from where you purchased the chocolate.