[Resolved]  Mondelez India Foods / Cadbury India — Cadbury 'Dairy Milk Fruit and nut' seems to be fungal infected

The purchased item was Dairy Milk Fruit and Nut (Qty 2) on Saturday[protected] from a shop nearby. It has the pkd date as shown as 02/20 and it shows expiry as 12 months from PFD date. When the chocolate was opened there is fungus kind of substance on top of it. Actually my kid had already consumed one on Saturday itself and he got stomach pain and irritation on the same day evening itself. We were not clear about the reason. Today[protected] when I opened the second chocolate left I found this kind of fungal formation on the top of the chocolate. Suddenly when I asked my kid he said that he saw similar formation on the chocolate he already consumed, but as we were not expecting this we didn't actually check it during that time.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2020
Mondelez India Foods / Cadbury India Customer Care's response
Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mondelez India Foods / Cadbury India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    1679
    Pending
    186
    Resolved
    848
    Mondelez India Foods / Cadbury India Address
    Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
    View all Mondelez India Foods / Cadbury India contact information