[Resolved] Mondelez India Foods / Cadbury India — Cadbury dairy milk silk | |||
Bought a Cadbury Dairy Milk Silk (60gram pack) on 20th May, 2017 from the local vendor. Opened it on 23rd May, 2017 to find the inner wrapper and golden (foil) wrapper glued with the chocolate bar, and the entire chocolate is pale white in color. Looks like some kind of fungus has grown on the chocolate. The vendor refused to take it back and suggested we write to Cadbury directly. Feels bad when a premium brand of a multinational company has such poor packaging! Was this information helpful? | |||
Jun 24, 2017 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support May 24, 2017 Mondelez India Foods / Cadbury India Customer Care's response Dear Sanijb, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavors to maintain the highest quality standards. In case you are dissatisfied with your recent purchase, please help us to understand your concern better. Request you to write to us at consumer.service.[protected]@mdlz.com providing us with your purchase and contact details along with your reason for dissatisfaction. Assuring you of our best services. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |||
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