[Resolved] Mondelez India Foods / Cadbury India — Cadbury Dairy Milk Silk Oreo | |||||
Cadbury India Customer Care, I recently purchased a Cadbury Dairy Milk Silk Oreo from a nearby convenience store. I was shocked when I opened the outer package, the inner package was drenched in oil and emitted a foul smell when I removed the covers the chocolate stunk of stale oil. I found similar complaints online, never expected Cadbury to provide such substandard products to customers. I hope you improve your quality checks. I have enclosed a picture of the package that I bought, opened. Date of Purchase : 25 Jun 2017 Was this information helpful? | |||||
Jul 28, 2017 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Jun 27, 2017 Mondelez India Foods / Cadbury India Customer Care's response Dear Anjana, Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has always endeavored to maintain the highest quality standards, and we apologize for any inconvenience this may have caused you. Please enable us to address your concern by writing to consumer.service.[protected]@mdlz.com, with your purchase and contact details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |||||
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