Mondelez India Foods / Cadbury India — cadbury dairy milk silk oreo (red velvet) rotten

Address:Pune, Maharashtra, 411006

2 days ago, (5th feb, 2020) i purchased cadbury dairy milk silk oreo (Red velvet).
As soon as i opened the packing, it smelt rotten, and tasted rotten too.
I ignored, and stopped after having one bite (One square).

Today, on 7th feb 2020, i thought of having a bite again, but it tasted pathetic. It was like some vegetable, which when not kept in cool environment rots after few days. I immediately dumped the entire chocolate.

It was manufactured in 10/2019. It's not about refund, but how can a product like chocolate rot??? Need a clarification. Also i am fine today, but someone somewhere eating this might fell ill. I might have felt ill.

I also read reviews on amazon and other forums, where many people have complaint about it. How can such big company show such irresponsibility?? Need an ans, and also request to ban this product with immediate effect, until the issue is not resolved.
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Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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Comments

Hi,

We have noted your comments and are happy to inform you that there is no problem with the chocolate. The Cheese cake flavour delivers the cheesy smell which is typical of cheese cake. This is a new taste/flavour in India. We trust you enjoy other delicious products offered by Cadbury. If you have any other queries, please write to us at [protected]@mdlzindia.com along with your contact details.

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