[Resolved] Mondelez India Foods / Cadbury India — Cadbury Hot Chocolate | |
I bought a pack of Cadbury Hot chocolate on April 6th and its manufacturing date on Pack was 11/2020, according to the pack the expiry date was 12 months from the manufacturing date (i.e. 11/2021) I opened it on 19/04/2021, and found live worms with worm web in the pack. I use it for my kids and just imagine the after effects if i haven't checked before using. I am totally disappointed with the cadbury company for risking in other's life like this and not sure how fssai has issued certificate for such standard less company.
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Aug 8, 2021 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Apr 21, 2021 Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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