Mondelez India Foods / Cadbury India — cadbury temptation raisins

On 21st of april, I bought Cadbury temptations rum raisins flavour, being a fan of temptation chocolate, I am a very frequent buyer of this chocolate. But it came to great disgrace when I opened my chocolate and there were some discolouration in the chocolate and smelled a bit weird I thought it must be due to some refrigeration at the store but when I ate it, it tasted some weird powder and not at all what it should taste like because of refrigeration such pathetic in taste cannot be possible.

So Today again I went on the store and bought another chocolate it is also looking exactly that patches discoloured, bitter powdered taste chocolate, being in quarantine I cannot explore much of the store and the only store available is in my society (receipt of first purchase attached) and both the times I was dissatisfied.

Both the chocolate pictures and date of expiration attached... It is not expired neither any storing issues as the cubes, the built of chocolate is absolutely fine, but it looks pale, different and taste even worst.

I am highly dissatisfied and disappointed with both the purchases, such a waste of money and time. I really wanted to eat the actual Cadbury chocolate temptations raisins.. but now I won’t be able tk purchase again after continuous failure.

How is it possible for such a big company like you to not maintain any quality standards??

Awaiting response!!

Regards
Sonia Vashisht
(Big temptations fan)