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Hi Pragya, we are happy to note that you are fully satisfied with the way your complaint was handled. We have enjoyed consumer confidence for over 70 years in India because of our commitment to Quality and Consumer Satisfaction. Assuring you of our best services and look forward to your continued patronage.
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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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55%
Complaints
1684
Pending
186
Resolved
850
Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013