[Resolved]  Mondelez India Foods / Cadbury India — customer got ill by eating perk from which worms were coming out

I bought a perk from a general store in indore and after eating half of it when i opened it further it was seen that worm was coming out of it and has eaten the chocolate as well. I felt sick after having the same. I have already had a word with my lawyer and will be filling a complaint against the company in consumer forum. Its a bizarre from a brand like cadbury and there fore, i am already in words with few media houses to look into the same.
Let me know, if there is any legal team that i need to get in touch with for the same, or else i will be sending a legal notice directly to the office.
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Jun 17, 2018
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
May 14, 2018
Mondelez India Foods / Cadbury India Customer Care's response
Dear Akash,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
Complaint comments 

Comments

There is no toy and spoon in the package which we purchased. Details P80319 A5 19/03/18 18/12/18

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