[Resolved]  Mondelez India Foods / Cadbury India — dairy milk chocolate found in very bad condition in packet of april 2018

Dear sir, i bought a dairymilk chocolate worth 10 rs. From my company canteen on 9 jun 2018, my company is situated in greater noida, uttar pradesh. When i opened packed i found chocolate in very bad condition having white pittings, deformed condition, smelling very bad. Product was looking very unhygienic to eat. I am sharing pictures having product condition, bar code information, mfg date, place everything. Product was stored in refrigerator and mfg date is also not very far that is april 2018. Please look in to the matter. I couldn’t eat the. But i am keeping that with me for short time in casse you want to see it physically. Waiting for your response.
+10 photos
Was this information helpful?
No (0)
Yes (0)
Jul 12, 2018
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2018
Mondelez India Foods / Cadbury India Customer Care's response
Dear Manu,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has always endeavored to maintain the highest quality standards. If you’re dissatisfied with your recent purchase, kindly help us understand your concern better. Please write to us at [protected]@mdlzindia.com providing us with your purchase and contact details along with your reason for dissatisfaction. Assuring you of our best services,

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
Complaint comments 

Comments

I hd purchased likables chocolate but I'm not got toys inside if box..plz provide my toy to me and don't harassment and Fraud to customer..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mondelez India Foods / Cadbury India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    1679
    Pending
    186
    Resolved
    848
    Mondelez India Foods / Cadbury India Address
    Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
    View all Mondelez India Foods / Cadbury India contact information