[Resolved] Mondelez India Foods / Cadbury India — Damaged & duplicate product | |||
Respected sir/madam, I ( T.VIDYASAGAR) purchased 3 dairy milk chocolates in my city. ie. Amadalavalasa ( srikakulam district. Pin -532185, andhrapradesh, india) But I found that all the 3 chocolates are duplicate products and all are damaged, for this reason I gave the complainant against the product. I want clear explanation for this issue. For this I attached the photo of that product. Please do the needful. T.VIDYASAGAR SRIKAKULAM AP Was this information helpful? | |||
Dec 9, 2020 Complaint marked as Resolved Please check the products in my city and take proper action against my complaint. Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Dec 10, 2020 Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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 3 Comments | |||
Comments
Please send the to whome I want to complaint..mail again .
Reply
Today I purchased Cadbury Dairy Milk Silk Mousse at
Mahavir Super Market .
Shop No.1,
Chakkivala Chawl,
Kherwadi Road,
Bandra East,
Mumbai-400051.
Cash Memo :5634
Time- 11:41 am
i found the wrapper a bit torned i ignored and opened it just to find that a piece of it was already missing,
I am very fond of Cadbury Dairy Milk Chocolates and have never found such thing before I was surprised to see this I expect to get a fresh piece of it, I also hope this blunder never happens again.
Mahavir Super Market .
Shop No.1,
Chakkivala Chawl,
Kherwadi Road,
Bandra East,
Mumbai-400051.
Cash Memo :5634
Time- 11:41 am
i found the wrapper a bit torned i ignored and opened it just to find that a piece of it was already missing,
I am very fond of Cadbury Dairy Milk Chocolates and have never found such thing before I was surprised to see this I expect to get a fresh piece of it, I also hope this blunder never happens again.
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