[Resolved] Mondelez India Foods / Cadbury India — Defective, foul food

Happy ady

Jul 15, 2021

Address:

Mondelez india foods prvt limited,unit no 2001,20th floor,tower-3(wingC)One International Centre,Parel,Mumbai.400013

I've received this as my gift. All The dairy milk chocolates and 5star chocolates in the box both found to be in worst condition. The taste was soo horrible, the chocolate was soo hard and filthy. I never expected this from a great reputed chocolate company .
Batch no.[protected]
M.dt 05/03/21
Best before 10/21

+3 photos

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Jul 19, 2021

Complaint marked as Resolved

The company has respondedd very quick and they gave small celebration pack as complimentary . Thankyou

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Jul 15, 2021

Updated by Happy ady Code F10305A

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Comments

Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Jul 15, 2021

Verified Support

Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)