[Resolved] Mondelez India Foods / Cadbury India — Dairy milk silk oreo, chocolate - smells oily tastes horrible | |||
I brought 2 diary milk silk oreo on 17th june 2017. When i opened the wrapper, the white wrapper looked completely drenched in oil. The chocolate was melted inside and disfigured. The taste was horrible. Never expected something like this from a brand like cadburys. I filed a complaint by calling up the number on the wrapper. They took the details and i received a mail saying someone from their team would come and collect the samples. No progress till now even after couple of reminders. They don't seem to care as they are already well known for their brand. This is really annoying and disgusting when you pay so much for a chocolate and it turns out to give you a horrible experience. Was this information helpful? | |||
Jul 24, 2017 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Jun 23, 2017 Mondelez India Foods / Cadbury India Customer Care's response Dear Pallavi, Thank you for writing to us. We confirm our sales officer is meeting you on Monday 26th June. Assuring you of our best services. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |||
1 Comment | |||
Comments
55%
Complaints
1679
Pending
186
Resolved
848
Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
Chocolate tastes extremely bad smells oily
Felt like eating a jar of oil.upper cover was completely okay but then the inside wrapper was completely oily n was so bad.. Emailed in the given information but errors occurred saying wrong id..
Very disappointed.
Happened 2 time..
1st time i thought may be i kept the packet in wrong place with may be oil bottle but then second one was also same