[Resolved]  Mondelez India Foods / Cadbury India — for delivery of worst and contaminated product - dairy milk silk

Address:Jaipur, Rajasthan, 302012

Dear sir,
We have purchased 10 dairy milk silk 150 gram on dated 24/11/2018 from our nearest backery (Bonanza backers)
After reaching home we open the pouches in which 5 dairy milk will be contaminated with insects and smelling very bad some of them will be in half quantity.
As per pouch the batch no of product is
Code k80410b1 and packed on 04/18
Kindly check all images as attached and take serious action against it or replace all product with immediate effect

Thanks and regards
Jatin jangid
[protected]
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Dec 29, 2018
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2018
Mondelez India Foods / Cadbury India Customer Care's response
Dear Jatin,

We apologize for the inconvenience this may have caused you. Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards. In case you are dissatisfied with your recent purchase, enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
Complaint comments 

Comments

I got Cadbury Dairy milk Silk chocolate. When I un wrap it and break one piece of it. I found hair in between the chocolate. I have pictures of it. It was disgusting. I don't expect this kind o[censored]nhygienic thing from Cadbury.
Manufacturing date 05/2018
Code K80521 B7
What kind of Quality Standards are followed..!!

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