[Resolved]  Mondelez India Foods / Cadbury India — high price & less products

Address:421301

I had raised a complain at ingram consumer helpline but no action or feedback yet. Docket number 541350.
I need justification of the price for the contents of cadbury celebrations against the price of rs.259.00 inclusive of all taxes which is printed on the box. Kindly look into this matter & help the consumers with the price bifurcation. I would like to know if i am cheated or did i get value for my money by purchasing this product.
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Feb 11, 2018
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2018
Mondelez India Foods / Cadbury India Customer Care's response
Dear Abhijit,

We thank you for writing to us. Regarding your query on the additional charge as against the total cost of the individual units in the Cadbury Celebration pack, please be advised that the cost of the outer pack, its packaging and statutory fees attract additional value. We assure you that Mondelez is very conscious of its responsibility towards society in general and consumer in particular. The consumer is central to all our decisions and processes. Looking forward to your continued patronage.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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