[Resolved]  Mondelez India Foods / Cadbury India — i'm complaining about bad tasting cadbury silk oreo

I want to file a complaint against cadbury as i bought a cadbury oreo silk but it tasted very different from the usual taste and i think the quality of chocolate is not upto the mark and it’s not edible and i’ve complained regarding the same with the company. Till now i have repeated the same for more than 3 times and still there is no response from their side, my complaint number is s9467182.
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Jan 14, 2018
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2017
Mondelez India Foods / Cadbury India Customer Care's response
Dear Amitt,

Thank you for writing to us. In this connection we refer to the discussions our sales officer had with you and confirm that he is meeting you on Saturday 16th December. Assuring you of our best attention at all times.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
Complaint comments 

Comments

I bought a cadbury silk worth rs 70 ..Its expiry date have been erased...It had some greasy substance on its foil{golden} cover and it appeared weird in colour. This product already has a complaint submitted with same bar code in 2016...Please resolve the matter or tell me the solution as soon as possible...This kind of service is not expected

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