Mondelez India Foods / Cadbury India — Incomplete product check

I bought a dairy milk chocolate mousse on 22nd May'22 which was a defective and disgusting product. Hence raised a complaint in Mondelez customer care via mail. There is no response so far, except the complaint no# S#13329861. Can you assist me to get refund of my purchase.
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Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Jun 27, 2022
Updated by Lakshmipriya B
Haven't received any response from the company
 
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