[Resolved]  Mondelez India Foods / Cadbury India — Less quantity and missing items. Reg.

Address:600001

Sir

I wish to submit my complaint cadburys dairy milk which i bought in
Chennai.

I bought cadburys dairy milk chocolate box (code t60719 pkd 19/07/2016 from

P. d. pandian stores, chennai -1 (bill no. 523 time 15:14:28 dt.12.10.2016 for

Bill amount of rs.330/-.in wrapper it was printed that it contains 72 pcs

And 3 pieces value of rs. 15/- each free. but when i opened the box

It has less quantity than you mentioned and also 3 pieces of rs.15/- not found.

When i contacted stores which i purchased they said the box supplied by you

Is like that.. they refused to replace it it.

Pandian stores contact no.[protected] cell no. [protected].

I need immediate action in this regard.

Regards

C. l. dhanasekaran
Cell no. [protected]
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Nov 14, 2016
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Oct 14, 2016
Updated by Dhanasekaran C L
I need immediate feedback pl
Verified Support
Oct 14, 2016
Mondelez India Foods / Cadbury India Customer Care's response
Dear Dhanasekaran,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavors to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com, with your contact and purchase details.

Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
Complaint comments 

Comments

I bought perk yesterday, found many insects inside it... What's going on...? This product is not safe to eat.

Even that packet is sealed and air tight. Not expired too.

Find photos to see.

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