Mondelez India Foods / Cadbury India — not yet received the payout (p7-visibility)

We (Hyper budget the hyper market-kondotty) are one of the leading retailer store in malappuram, kerala. We have been in the market for the last one year.
This mail is to inform you that we have not yet received any memo about the scheme 'p7/perfect seven' that you have allocated us after a successful awaiting. One of your staff member mr. Pradeesh thankappan has collected the needed documents from us. The total payout is 5% of the purchase. Thus we kindly request your attention towards the above mentioned.