Mondelez India Foods / Cadbury India — Oreo silk | |||
I bought a diary milk silk oreo flavor today and had the biggest disappointment of my life. I bought the chocolate to celebrate father’s day with my son. Unfortunately, as soon as i opened the cover, it started to stink. The whole chocolate was looking dipped in some bad smelling oil. The whole package smelled of leaked oil and was stinking. The outer packages seemed drenched in oil, and the whole chocolate smelled of stale oil. We checked if the chocolate is edible, but the package and chocolate smelled of oil. Had we eaten it, it may have led to food poisoning for sure. Being a premium priced chocolates, as a consumer in india, we expect better quality and food safety. I want to reach the respective highest authorities so that proper quality check is maintained for the product and consumer is not taken for a ride. We hope that others don’t come across this bad experience from cadburys, a brand that we all trust, at least used to trust!! Please reply and address my issues immediately or else i will have to take up the matter with consumer forum and food safety and standards authority of india (Fssai). I hope that this issue doesn't turn out to be a next maggi scandal. The details of the silk oreo mentioned above are as under: Batch no: code # i70315c1 Pkd date -03/17 Bar code #[protected] We have kept the bar of oreo silk in a poly packet for future evaluation by concerned authorities. The pictures of the stinking, leaking packet along with batch number, packed date and bar code is enclosed herewith for your kind perusal. Kind regards, Binode mohata Was this information helpful? | |||
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Only half of chocolate is filled.other half is empty with air.packaging is done.we purchased chocolate from shop.for kind information.
Reply
One day ago I bought the new Oreo silk worth 75 rs. I found it drenched in very bad oil. I am dissatisfied with the product. Hell with u guys. U guys are selling [censored] for Rs-75.
Contact Number- [protected]
Contact Number- [protected]
55%
Complaints
1679
Pending
186
Resolved
848
Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013