[Resolved]  Mondelez India Foods / Cadbury India — Piece of Cloth found in Cadbury Crackle

I have found the piece of cotton cloth in Cadbury Crackle. This is major quality issue, irresponsible behavior and matter of negligence. This may caused big health issue.

Date of Purchase : 31.03.2021
Location of Purchase : Town Bazaar, Kamothe, Navi Mumbai

Opened on date : 07.04.2021
Manufacturing Date : 01/2021 ( Expire after 12 months)
Other product details are attached in photographs
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Aug 9, 2021
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2021
Mondelez India Foods / Cadbury India Customer Care's response
Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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