Mondelez India Foods / Cadbury India

Mondelez India Foods / Cadbury India — rotten dairy milk

D Diksha995 from Mumbai, Maharashtra

I bought a celebration pack this week and when I opened a medium size dairy milk, I found that the chocolate is rotten with its colour changed to light brown. 25% of the chocolate is converted into chocolate powder. There is whitish small dots all over its surface. I am not sure what is the reason for this but I would definitely not consider it as healthy to eat. I need an answer from Mondelez India Foods about their quality check and the reason behind this. +3 photos Was this information helpful? No (2) Yes (2)
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Verified Support

Hi,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details.

Thank you, Consumer Service Cell,
Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

Harsh Aggarwal 1922

from Noida, Uttar Pradesh

The sales officer of Delhi West zone used abusive language and denied to supply the goods at my shop.
Please take strict action against this.
Thanking you

Access Deepu

from Hyderabad, Telangana

Purchased 5 dairy milk chocolates each of price 20 rupees and shockingly found Fungus in it which is very disgusting and went to shop keeper who says its not their fault at all which is true.
As cadbury is a reputed company never expected this kind of experience. Can you please help me out and maintain the standards.

Mvlpk

from Delhi, Delhi

Cadbury Dairy milk chocolate fungus is there. It is just disgusting. When we want to eat something it should not be like that.
And manufactured date also 2019 only.

Rajani Potnuru

from Mumbai, Maharashtra

Dairy milk chocolate found spoiled when my 6 yr old kid was supposed to eat it. Judged complaint to the company regarding worst condition of chocolate pack and even spoken with customer care.No response from the company so far...

C kkraja

from Mumbai, Maharashtra

I bought dairymilk chocolate. When i open packet and found whitish dotted grain sports and the Chocolate coular Is whitish. And teast is also defferent .than i go to again shop For return but shopkeeper is not return. I brought and found 90% like this type of defect. All are packed within 3-4 months.Please explain which type of defect it is.