[Resolved]  Mondelez India Foods / Cadbury India — Silk oreo looks drenched in oil.

Address:683503
Website:in.mondelezinternational.com/home

Few minutes ago I bought the new Oreo silk worth 75 rs. But as soon as I opened the cover, it started to stink. The whole chocolate was looks dipped in some bad smelling oil. After I touched the inside paper cover, my hand also started stinking with the same smell. Cadbury is my favourite chocolates. I never expected this from Cadbury. Hope I get an answer and reimbursement!
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Jul 6, 2017
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2017
Mondelez India Foods / Cadbury India Customer Care's response
Dear Harikrishnan,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has always endeavored to maintain the highest quality standards. If you’re dissatisfied with your recent purchase, kindly help us understand your concern better. Please write to us at consumer.service.[protected]@mdlz.com providing us with your purchase and contact details along with your reason for dissatisfaction. Assuring you of our best services,

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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One day ago I bought the new Oreo silk worth 75 rs. I found it drenched in very bad oil. I am dissatisfied with the product. Hell with u guys. U guys are selling #### for Rs-75.
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Yesterday I bought the new Oreo silk worth 75 rs. I found it drenched in very bad oil. The taste was very bad. I am disappointed with the product.

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