[Resolved] Mondelez India Foods / Cadbury India — smelly rotting fungus on 10 chocolate
Mannuthy,thrissur, Kerala, India
DDemian C Johnson on Dec 15, 2018
This is a reminder to bring to your attention about the 2 chocolates i had purchased 3 days ago. It happened that me and my friend hastily chomped on one of the chocolates but we realised the other chocolate on opening had white circular fungal patches. It had a rotting odour too. Not only it made our stomach upset, it nauseated us and had diarrhoea for a day or two. (I have the sample with me). I had reported it on your website for and i thank you for taking note of it. However there has been no action since then. It is appalling that health of individuals be taken so lightly. It is requested that the issue be expedited and adequate compensation for the mental and physical agony be provided. Else, since i'm a doctor i can test the food products in our public health laboratory (Nablaccredited) and can file a lawsuit against your company for gross negligence in upkeep of food standards.
Demian. C. Johnson
Complaint marked as Resolved 2019-01-18 13:42:23
[Dec 15, 2018] Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified SupportMondelez India Foods / Cadbury India Customer Care's response Dec 17, 2018
Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product.
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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