[Resolved] Mondelez India Foods / Cadbury India — strange element in bournvita | |||
Recently i purchased cadbury bourn vita from a departmental store in new delhi, india. As i was pouring the contents in a jar, i found a strange thing in it due to which i couldn't use it. The amount of bourn vita that i had poured from another packet also got wasted. It is really careless on your part to sell products without checking the contents. I expect response at the earliest so that i don't have to contact the consumer court. The photo of the strange element has been attached below. Was this information helpful? | |||
Nov 22, 2018 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Oct 22, 2018 Mondelez India Foods / Cadbury India Customer Care's response Dear Quasain, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |||
 2 Comments | |||
Comments
A guy came to examine the product and even took the sample months ago. Since then there has been no communication from your side. This complaint has not been resolved.
The guy by the way had come with a packet of bourn vita and two dairy milk chocolates, ten rupees each. I mean it's pathetic. Do you even realize how much compensation you owe me?
I would appreciate response within 48 hours or I am bound to contact the consumer forum.
And in case you don't know about compensation in these cases, refer to the case Donoghue Vs Stevenson ( 1932) . That might give you a better idea regarding negligence.
The guy by the way had come with a packet of bourn vita and two dairy milk chocolates, ten rupees each. I mean it's pathetic. Do you even realize how much compensation you owe me?
I would appreciate response within 48 hours or I am bound to contact the consumer forum.
And in case you don't know about compensation in these cases, refer to the case Donoghue Vs Stevenson ( 1932) . That might give you a better idea regarding negligence.
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retalor from south mumbai, company ko complet karke 1 month hua regaring 32ltr fridge, company sales officer (SANDIPAN sir), Swapnil bhargav & sales men Ravi jadhav nat rispondig till 1 month, Dist-royal distubitor also not
about this.. stores name-NIYATI STORES. Hope ur rply best.
niyati sores contact-[protected]/[protected]