[Resolved] Mondelez India Foods / Cadbury India — Tang orange having small cockroach inside
Pune, Maharashtra, India
I have purchased the bottle of tang having 4 small Rs 30 packet. After consuming 2 packets which did not had any issues, the third packet i opened and after preparing the drink with water and tang orange in the free bottle provided with the tang. I noticed the taste was not sweet at all and was bit sour and bitter. Then i looked onto the bottle one small cockroach was floating there. I realized that this packet was having thid cockroach which affected its taste .
Complaint marked as Resolved Jun 3, 2016
[May 02, 2016] Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified SupportMondelez India Foods / Cadbury India Customer Care's response, May 03, 2016
Dear saikatcse03, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at consumer.service.[protected]@mdlz.com with your purchase and contact details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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