MoneyTap — fake commitments

Address:	Bangalore, Karnataka
Website:	www.moneytap.com

I have paid my first emi on 5 oct 2018 as per there policy payment will be got updated in there application within 3-4 days but its been 20 days payment is not reflection in the application. I have also contacted the moneytap cc team but they did not reply on mail and could not able to provide the right resolution.

Even i have post the issue on facebook but they did not reply. All the people in the moneytap are fake they do not think that consumer is the first priority. There cc team are useless they never revert your with the right answer. They do not ever call. I have mail them so many times regarding my issue some one from support team "nibedita s" revert me for the details and the screen shot of the payment details. Its been 8 days but did got any response i have send my details than and there over the mail mai. People in money tap do not get time to revert or they have less manpower to handle the consumer's issue on urgent basis. That is the reason but companies are growing fast than moneytap because customer are not urgent for them.

Details of the case :-

1st emi payment date:-5 oct.2018 (Successfully deducted from my bank)
Issue :-its yet not got update on the application still showing due.

Need to know right answer on this as its a matter on my money.

Contact number :-[protected]
Name:-ravi arya
Email:[protected]@gmail.com

Regards
Ravi arya