MoneyTap — loan force closure

Address:H-9, EXTENTION 2A, NEAR SOHAN DAIRY, NAJAFGARH ROAD, NANGLO, New Delhi, Delhi, 110041

I have a loan from moneytap, i have marked e-mail to moneytap to pre close my loan one the executive replay over e-mail after 1 week that pay this much of amount in order to pre close the loan. I made the payment as requested and share the payment receipt over the e-mail, now its 2.5 week over however my loan is still not close even i haven't receive any reply over the e-mail too..

Third class company and third call employee who never responded over the email on time.
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Worst company as i have ever seen no response on emails and these people don't have contact number as well. And we need to send all our enquiries through email only for which they never respond and i was completely fed up marking reminders. I was trying to reach them to foreclose my loan but none are responding not sure why such companies comes into market where they don't have enough capacity to handle customer enquiries and resolve them.
Sharan Enfield's reply, Dec 25, 2019
Money TAP please improve your services
I want fore closure of my loan, i i did not get response from Money tab.
I sent emails to them from App, but no resopnse.

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