MoneyTap — no support from customer care to close the loan

I have had a loan from moneytap for 51000. I have paid six emi's and now want to forclose the loan. I have sent them several emails and contacted dmi finance as well who is my loan vendor. None of them have taken any steps to close my loan and they never reply to the emails i sent them. They do not have a customer care number as well. I have also sent them emails stating that i will not be in country and hence want to foreclose my loan as soon as possible.

Dmi finance just refused my request stating that i have got the loan from moneytap and only they will be able to close for me.
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