MoneyTap — payment made but not updated in app

Address:

110009

My name is mayank i have taken loan from money tap.
I have successfully make full payments of my loans to dmi finance.

Following are my loan account numbers.
Dmi[protected]
Dmi[protected].

I have paid the balance amount via neft. And
Details are as followed

1. Dm[protected] payment made rs. 98836 via
Neft ref. No. N[protected] 1323

2. Dm[protected] payment made rs.5320 via
Neft ref. No. N[protected]

The payment has been made on 29 nov 2018and still the payment is not updated in money tap app.
Now i am in urgent need of money.
I have mailed the issue to the customer care and i didn't get even reply of my mail.

Please do the needful