MoneyTap — supercard [protected] money refund

Address:

Mumbai City, Maharashtra, 400703

With reference to credit no [protected]. The amount o[censored]sd 65000 which was transferred to my previous bill, that was debited from one account but did not credit to my account no.
I also emailed for transaction dispute and thereafter they gave me temporary credit card for that statement.
But now the current bill which has been generated and the temporary credit card which has been provided was taken back from me. Now for the generation of 18th nov, 2018 bill outstanding of rs. 65000 is showing but that has never been credited to my account and not refunded.
So request you to kindly please waive rs. 65000 from the statement or refund the same to my account.

Regards,
Sandeep