MoneyTap — worst process and foolish to people

Hi,
I provided all document on 17-oct-2018.
Since 10 days my status freeze in one state (Final approval by dmi)
I submitted the documents since last week.

Worst process i seen ever for less amount.
But i contacted with dmi finance they are told me we not any application for your name.

They are foolish the people taking document for misuse may be.

Foolish company and worst process.