Monginis Cake — birthday wishes written on a crappy colour off-white plastic plate

Address:	Mumbai City, Maharashtra, 400055
Website:	www.monginis.net

Hi,

I had ordered a monginis dutch chocolate cake for rs. 510 yesterday 4-sep-2017 from monginis located in kalina, kurla (W), mumbai and would like to add that in this competitive business of cake making, presentation is the key and monginis has totally disregarded this aspect.

Monginis staff wrote the birthday wishes on a crapy coloured off-white plastic plate where even the word "happy birthday" is hardly visible.

On enquiring further, i learnt that monginis company had intentionally provided them with such light coloured plastic plates to go on the cake, with only 2 colours (White and pink) to be used (As per food & drug association) on these.

Now a question to monginis ceo:
1. Looking at the uploaded pic would you say the word happy birthday is visible and does the white and pink colour used to write birthday wishes go with the off-white coloured plastic plate.

2. I had to settle for a pink, birthday wishes writeup for my sons birthday. Is this just as he was not really exited and nor has he even eaten the cake.

3. Why are there stickers put up on the glass wall saying "home delivery available" when you'll have completely stopped it.

Your service has really become unprofessional as you'll have lost sight of looking at even the basic stuff thats needed to make a day special.