Monginis Cake (Mio Amore) — 2 pound cake taken from rodkol outlet

Address:

Kolkata, West Bengal, 033

Ordered a 2pound choclate cake of violin shape two days in advance.
When i took the delivery it was not kept in any refrigerator and when i came home it was fully spoiled.
The whole cream came out and mixed with the box.
When i went to the outlet to complain the old man at the counter started abusive language.
I had no option left.
Took a readymade 2 pound cake again and tried to make my princess happy again.

Please look into it and take some stern action against the outlet.