Monginis Cake — Owner denying the order later

Address:	Pune, Maharashtra, 410506
Website:	www.monginis.net

I called Mrs. Priya Bhalerao, Monginis franchisee owner, Talegaon Pune, on Friday 13th Jan 2017. She talked to me very rudely, and was not ready to tell me the name of cake which were available. She said I have to do the payment first then she will give me the details. I said OK..Ahe said msg me your requirement N then I will get back to you. I messaged her, N then she never replied nor received my calls. I was totally dependent upon Monginis for my friend's birthday. N that lady ruined everything! Is this the way Monginis behaves with customers?????????? Very disappointing!!!