Monginis Cake — regarding replacement

Address:

411052

The worst service n quality i have ever had. I have purchased cake from navsahyadri cake shop on 23rd of dec. It was bad in test and was having a smell too. I called on the same night to the shop keeper n complained for the same. The result was the said it would be replaced by n will get a call in 2 days now the person is not receiving call. N customer care is not giving a proper informetion.