Monginis Cake — wrong ordered cake delivered
Surat, Gujarat, India
DeDevang Dalal on Dec 6, 2018
I had ordered royal chocolate flavoured cake from monginis shop at parle point surat, on 04.12.18. On the day of birthday i was given black forest cake without informing me. On eating the cake, i found that the ordered flavour is not there. I informed the shop, to which i was told that it was a mistake done from the factory where the cake was made. We cant do anything about that. On my more arguing and informing them to go to customer complaints, they offered me 500 gms cake or a little discount to wrap up the issue. I was surprised to see such a attitude from monginis shop, after they spolied my daughters birthday party with a different flavoured cake. They need to be taught a lesson not to fool public openly. We all pay for our taste of food, but not to get fooled. I request you to kindly help me to resolve the matter so that such things dont happen to other people in future.
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