[Resolved] Monte Carlo Fashions — bubbles in sweater

Ronak Kochar

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh, 110092

Dear sir,
On 22nd november i have purchase sweater and within 8-9 days, bubbles in sweater occurs. At the time of purchasing the salesman gave guarantee for one season. On 2nd dec i have made a complain in showroom from where i bought the sweater. They said the problem will be solved soon but no reply from your side is received. Please look into the matter and solve my problem asap because after 2 months there is no use of sweater for next 8-9 months. The details of my complain are as.
Invoice no[protected]
Store name - dlf mall of india

+1 photos

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Jan 18, 2018

Complaint marked as Resolved

Monte Carlo Fashions customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2017

Monte Carlo Fashions Customer Care's response Dear Customer

We would like to inform you that peeling is a natural property of wool and there is no guarantee of peeling on our products.

As per information shared by you, you have submit the product at store and store will dispatch the product to our office for quality check and final decision will be taken after quality check only. We would like to inform you that this process will take minimum 15-20 days. Kindly bear with us. We will update you once your product reach at our end.

Kindly share your email id.