[Resolved] Monte Carlo Fashions — color of jacket is faded and looks very ugly

amanvasdev

Address:

Kaithal, Haryana, 136027

Respected sir,

I had purchased this jacket in january 2019 from g. G enterprises, kaithal. After wearing for about one and a half month i packed the jacket and put it safely.in december 2019, the color of this jacket gets faded and it looks very ugly. We complained the kaithal dealer in december 2019 but he said that, this is company's fault not ours. This feels like cheat with me by your esteemed company and i want replacement from your side as early as possible. The pictures of this fainted jacket is also attached for your necessary action.

From : anil sharma
[protected]

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Feb 22, 2020

Complaint marked as Resolved

Monte Carlo Fashions customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2020

Monte Carlo Fashions Customer Care's response Dear Customer

Greetings!

We would like to inform you that as per company policy in case of any manufacturing defect customer can approach within 30 days after the purchase of the product. As you inform it was purchased one year ago. We can't entertain your complaint as per company norms. We are very sorry we can't help you in this case.

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Comments

biharisharma1988

I m feeling very said because I have submited a purchased zipper in mc show room in sanjauli Shimla for replacement.the counter men said to me we what is the problem in zipper I told them problems ...they received my zipper and my bill also..after 15 days I will receive same defected piece..