[Resolved] Monte Carlo Fashions — complain about the behaviour of staff at monte carlo showroom in hisar, haryana, india | |||
I Sanjay Mohil, a farmer went to monte carlo showroom yesterday. Without letting me know the prices of garments, the staff member made a bill of items and asked me to pay Rs.8, 448. Bill was then paid, until body size fitting of garments was made, I realised that these items were too expensive for me to purchase so I asked them to take back 2 items(1 shirt, 1 jeans) out of total 5 items. No fitting changes were made in those items that I was returning and neither items were taken out of that showroom but still the staff member didn't refund the money and claimed that bill was made so no refund! Was this information helpful? | |||
Jul 27, 2019 Complaint marked as Resolved Monte Carlo Fashions customer support has been notified about the posted complaint. Verified Support Jun 20, 2019 Monte Carlo Fashions Customer Care's response Dear CustomerGreetings! Please be informed that we don't have a refund policy. In case if you don't like the product, you can exchange the same within 7 days from the stock available in the store. We are sorry to inform you that refund is not possible as per company policy. | |||
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